Talk:2024 CrowdStrike incident

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What infobox should we use?

I was thinking Template:Infobox bug, but I'm not sure what one would be the best. Lordseriouspig 07:50, 19 July 2024 (UTC)[reply]

Template:Infobox event might be the most appropriate option, in the lack of any obvious alternative. The article at least right now is about the outages, not the specific bug (which is yet to be identified) that might be causing this. Gust Justice (talk) 08:16, 19 July 2024 (UTC)[reply]

Impact section already too unwieldy

I know that it's very early days, but the Impact section is already getting out of hand. Is it too early to consider a spinoff? I'm not convinced that the readers are coming to this particular action for an exhaustive list of everyone impacted (a gargantuan list, evidently), and I think we should already start using the summary style, at least for the Impact section. Melmann 08:56, 19 July 2024 (UTC)[reply]

Agree it is getting out of hand with just an inventory of geographic regions. It would seem to make more sense to go sector by sector, as an "IT outage" is more relevant to certain economnic/social impacts, rather than geographic regions. I'd favor of going with headings like "Transportation," "Banking and economics," "Broadcast and communications." Those three alone might account for 50-70% of all entries. - Fuzheado | Talk 09:09, 19 July 2024 (UTC)[reply]

It should be done by sector instead of country. For example, a paragraph on aviation, one on banking, one on TV/media, etc. 2A00:23C8:308D:9E00:7588:FB7E:2907:414F (talk) 09:06, 19 July 2024 (UTC)[reply]

Jinx. Great minds think alike. - Fuzheado | Talk 09:09, 19 July 2024 (UTC)[reply]
Agreed. Should be split off by Sector Wolfstorm94 (talk) 09:39, 19 July 2024 (UTC)[reply]
Good idea. This means we can summarise it all better. For example we can say how airlines were affected (and list major ones) which means we aren't duplicating content when listing every country. ―Panamitsu (talk) 10:07, 19 July 2024 (UTC)[reply]
I've started with a new "Air transport" section and will be moving things there. - Fuzheado | Talk 10:47, 19 July 2024 (UTC)[reply]

Crowdstrike has nearly 24,000 clients as per its last earnings report. That's customers, not devices. kencf0618 (talk)

Wikipedia

For a few minutes yesterday, I could not access this website. I think Wikipedia was affected. Bearian (talk) 09:21, 19 July 2024 (UTC)[reply]

Wikipedia's hosting infrastructure is built on Debian Linux, so it is unlikely to have been affected, at least not directly. See meta:Wikimedia servers. Melmann 09:27, 19 July 2024 (UTC)[reply]
Hard to imagine this would be the case as Wikipedia has few if any ties to Microsoft software, especially Microsoft Windows. - Fuzheado | Talk 09:28, 19 July 2024 (UTC)[reply]
It may simply have been affected by the number of people searching it for info about the outage. --Ef80 (talk) 09:41, 19 July 2024 (UTC)[reply]
Wikipedia's problems appear to be resolved and were unrelated to the CrowdStrike issue. See Wikipedia:Village pump (technical)#Mediawiki errors and phab:T370304. Johnuniq (talk) 10:16, 19 July 2024 (UTC)[reply]

Response

Should Response be listed by country? Currently only has Australian governmental response. TirFarThoinnExpora (talk) 09:26, 19 July 2024 (UTC)[reply]

Either by country or by sector, I reckon, going by a previous conversation above. Procyon117 (talk) 09:54, 19 July 2024 (UTC)[reply]
One initial appraisal is that the travel sector seems to be the hardest hit. https://techcrunch.com/2024/07/19/banks-airlines-brokerage-houses-report-widespread-outages-across-the-globe/ kencf0618 (talk) 10:37, 19 July 2024 (UTC)[reply]

Too, this is occurring by time zone. We'll need a sortable list... kencf0618 (talk) 10:00, 19 July 2024 (UTC)[reply]

I'm not convinced it's very sensible to have this section. Every W10 corporate and public sector computer which received the CrowdStrike update will now be unbootable until the botched driver update is rolled back. IT departments are going to be very, very busy this weekend, and somebody at CrowdStrike will be looking for a new job. --Ef80 (talk) 10:10, 19 July 2024 (UTC)[reply]
Agree - if it's typical "we're fixing it" type of responses, there's no need to include it. Only unusual or novel examples of responses would seem relevant to a special section. - Fuzheado | Talk 10:45, 19 July 2024 (UTC)[reply]

Cyber

Is any reliable source calling it a "cyber outage"? The only footnote using such a term is a CBC article which uses the term "IT outage" in the title. Nemo 10:15, 19 July 2024 (UTC)[reply]

I know Reuters and DW are calling it a cyber outage. But with that being said quite a number of outlets are calling it an IT outage too. Is there any huge differences between these 2 terms? S5A-0043Talk 10:18, 19 July 2024 (UTC)[reply]
The page was originally called "July 2024 global IT outages" but was moved without any explanation. ―Panamitsu (talk) 10:25, 19 July 2024 (UTC)[reply]
The term "IT" in titles is not a great practice – it relies on jargon and as an acronym, it is too English-centric and does not lend itself to ready translation. Cyber or computer outage has its advantages. I do agree moves like these should be discussed. - Fuzheado | Talk 10:32, 19 July 2024 (UTC)[reply]
I forgot to read the talk page before moving the page, but I would say that the current '2024 CrowdStrike incident' is a fine title. PhotographyEdits (talk) 11:13, 19 July 2024 (UTC)[reply]
It's really bad form to unilaterally move the page without getting some form of consensus. Please don't do that. - Fuzheado | Talk 11:19, 19 July 2024 (UTC)[reply]

Driver or Content Update?

The president of Crowd Strike has just posted to Twitter/X that the issue was a faulty content update. Would this not be different to a driver update as written in the article? Should we change to content update? BeigeTeleprinter (talk) 10:48, 19 July 2024 (UTC)[reply]

Are those two statements contradictory though? A driver is just a more specific description of the "content." - Fuzheado | Talk 10:51, 19 July 2024 (UTC)[reply]
"Content" is just management PR bullshit. They rolled out a kernel driver update without testing it properly on W10. --Ef80 (talk) 11:15, 19 July 2024 (UTC)[reply]
And none of the end users checked it before rolling it out either? 2A0A:EF40:10B2:D801:4960:9247:5147:8900 (talk) 11:23, 19 July 2024 (UTC)[reply]
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