Gaggle (software)
| Developer(s) | Gaggle Inc. |
|---|---|
| Type | student surveillance software |
| Website | www |
Gaggle is a student surveillance software primarily used in American K-12 school districts.[1]
History
Gaggle, an American student digital safety company based in Dallas, Texas, was founded in 1999.[2] The company is led by Jeff Patterson. The company has collaborated with K-12 districts to manage student safety on school-provided technology accounts.[3] Its services also include Gaggle Therapy & Coaching, a service that connects students with licensed counselors in their state for teletherapy.[4]
Concerns and criticisms
Research by the Center for Democracy & Technology (CDT) shared in 2021 and 2022 raised equity concerns in the use of student surveillance software; CDT found that Black, Hispanic, low-income and rural students faced greater risk of harm due to higher rates of reliance on school-issued devices over personal devices.[5]
In May 2022, the Trevor Project began listing Gaggle as a corporate partner from a $25,000 donation.[6] In October, however, the Trevor Project said it would return the donation "[i]n light of concerns about Gaggle's software having a role in negatively impacting LGBTQ students".[7]
Gaggle has been criticized for its over-surveillance of students and alleged breaches of consent and privacy.[8][9][10] In a report published by the Electronic Frontier Foundation, its author criticized student monitoring software such as Gaggle because ambiguous terms could be wrongly flagged. Additionally, flagging of certain terms, especially those relating to LGBTQ+ identities, could reveal personal information about the students.[11] Gaggle dropped LGBTQ+ related terms from its list of phrases that could automatically flag students who use them in January 2023.[12]
Gaggle was also criticized in 2024 by newspaper students at Lawrence High School in Kansas for potentially compromising their journalism sources. Administrators later exempted journalism students from having their content scanned by Gaggle.[13]
References
- ^ Beckett, Lois (October 22, 2019). "Under digital surveillance: how American schools spy on millions of kids". the Guardian. Retrieved August 25, 2022.
- ^ "Jeff Patterson - Founder & CEO at Gaggle". THE ORG. September 8, 2022. Retrieved July 25, 2023.
- ^ Keierleber, Mark (May 4, 2022). "Inside the harrowing world of online student surveillance". Fast Company.
- ^ "Gaggle Launches Teletherapy Service". THE Journal. September 17, 2020. Retrieved July 25, 2023.
- ^ "Report – Hidden Harms: The Misleading Promise of Monitoring Students Online". Center for Democracy and Technology. August 3, 2022. Retrieved July 20, 2024.
- ^ "The Trevor Project teams up with a student surveillance company accused of LGBTQ+ bias". the Guardian. September 30, 2022. Retrieved October 8, 2022.
- ^ Fried, Ina (October 3, 2022). "Trevor Project returns donation from software firm". Axios. Retrieved October 8, 2022.
- ^ Desai-Hunt, Khayaal (March 14, 2021). "Gaggle: MPS's new student surveillance software brings possible protection and danger". The Southerner. Retrieved August 16, 2022.
- ^ Haskins, Caroline (November 2, 2019). "Revealed: How One Company Surveils Everything Kids Do And Say In School". BuzzFeed News. Retrieved August 16, 2022.
- ^ Keierleber, Mark (October 12, 2021). "Gaggle Surveils Millions of Kids in the Name of Safety. Targeted Families Argue it's 'Not That Smart'". The74. Retrieved August 16, 2022.
- ^ Kelley, Jason (June 22, 2023). "Student Monitoring Tools Should Not Flag LGBTQ+ Keywords". Electronic Frontier Foundation. Retrieved September 27, 2023.
- ^ Keierleber, Mark (January 27, 2023). "Gaggle Drops LGBTQ Keywords from Student Surveillance Tool Following Bias Concerns". Retrieved September 27, 2023.
- ^ "Lawrence journalism students convince district to reverse course on AI surveillance they say violates freedom of press". April 18, 2024.
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